oks bet Privacy Policy

1. About This Privacy Policy

This Privacy Policy ("Policy") describes how oks bet ("oks bet," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access the oks bet platform at oksbet.org ("Platform"). It applies to all personal data processed in connection with your use of the Platform, regardless of whether you access it via a web browser or mobile device.

This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC"). By registering an account or using the oks bet Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside the oks bet Terms & Conditions and Responsible Gaming Policy, both of which form part of your overall agreement with oks bet.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, oks bet is the personal information controller in respect of the personal data collected through the Platform. oks bet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions or concerns about how oks bet processes your personal data, or if you wish to exercise any of your rights under the DPA, you may contact our Data Protection Officer using the contact details set out in Section 14 of this Policy.

3. Personal Data We Collect

oks bet collects the following categories of personal data from players and Platform visitors:

oks bet does not intentionally collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected — such as a copy of a government-issued ID — it is handled with the highest level of care and stored securely.

4. How We Collect Your Data

oks bet collects personal data through the following means:

• Direct Collection. Information you provide when registering an oks bet account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Collection. Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs. See Section 9 for more detail on cookies.
• Third-Party Sources. Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment verification data from e-wallet and banking partners such as GCash, Maya, BPI, BDO, and other Philippine banks.

5. How We Use Your Personal Data

oks bet uses the personal data it collects for the following purposes:

1. Account Management. To create, maintain, and administer your oks bet player account, including verifying your identity and age (21+ requirement) and processing your login credentials.
2. Transaction Processing. To process deposits and withdrawals via GCash, Maya, Philippine bank transfers, and debit cards, and to maintain accurate records of all financial transactions on your account.
3. Regulatory Compliance. To comply with our obligations under Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act. This includes reporting obligations to relevant authorities where required by law.
4. Responsible Gaming. To monitor your gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to provide you with responsible gaming tools and information in accordance with PAGCOR guidelines.
5. Customer Support. To respond to your enquiries, resolve disputes, and improve the quality of our customer service.
6. Security & Fraud Prevention. To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
7. Service Improvement. To analyse usage patterns, conduct internal research, and improve the features, performance, and user experience of the oks bet Platform.
8. Marketing Communications. To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may withdraw your consent at any time.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, oks bet processes your personal data on the following legal bases:

• Contractual Necessity. Processing is necessary to perform the contract between you and oks bet — specifically, to operate your player account, process transactions, and deliver gaming services.
• Legal Obligation. Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AMLA reporting obligations, and NPC data protection requirements.
• Legitimate Interests. Processing is necessary for oks bet's legitimate interests in preventing fraud, ensuring platform security, and improving our services, provided those interests are not overridden by your rights and freedoms.
• Consent. For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing Your Personal Data

oks bet does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

1. KYC & Identity Verification Providers. Third-party service providers that assist oks bet in verifying player identities and ages in compliance with PAGCOR and AMLA requirements.
2. Payment Service Providers. Philippine e-wallet operators (GCash, Maya) and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) necessary to process your deposits and withdrawals.
3. Game Content Providers. Licensed third-party game suppliers whose games are accessible through the oks bet Platform, to the extent necessary to deliver game services and resolve disputes.
4. Regulatory & Law Enforcement Authorities. PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where disclosure is required by law or court order.
5. IT & Security Service Providers. Cloud hosting, cybersecurity, and fraud detection partners who process data on oks bet's behalf under strict data processing agreements.

All third-party service providers engaged by oks bet are contractually required to process personal data only for the specified purpose, to maintain appropriate security measures, and to comply with the Philippine Data Privacy Act.

8. Data Retention

oks bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Active Account Data. Retained for the duration of your oks bet account and for a period of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AMLA obligations.
• Transaction Records. Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required under Philippine anti-money laundering regulations.
• KYC Documents. Identity verification documents are retained for the duration of the account relationship and for five (5) years thereafter, or longer if required by a regulatory investigation or legal proceeding.
• Marketing Data. Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymised within a reasonable timeframe.
• Technical & Log Data. Server logs and technical data are typically retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with you.

9. Cookies & Tracking Technologies

The oks bet Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyse Platform usage. The following types of cookies may be used:

• Strictly Necessary Cookies. Essential for the Platform to function correctly, including session management and security tokens. These cannot be disabled.
• Functional Cookies. Remember your preferences such as language settings and display options to personalise your oks bet experience.
• Analytics Cookies. Collect anonymised data about how players use the Platform — such as pages visited and session duration — to help oks bet improve its services.
• Marketing Cookies. Used to deliver relevant promotional content to you based on your interests and Platform activity, subject to your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the oks bet Platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

10. Security Measures

oks bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the oks bet Platform.
• AES-256 encryption for personal data stored on oks bet servers.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing of the Platform infrastructure.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures to detect, contain, and report personal data breaches in accordance with NPC notification requirements.

While oks bet takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying oks bet immediately if you suspect any unauthorised access to your account.

11. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by oks bet:

1. Right to Be Informed. The right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
2. Right of Access. The right to request a copy of the personal data oks bet holds about you, along with information about how it is being processed.
3. Right to Rectification. The right to request correction of any inaccurate or incomplete personal data held by oks bet.
4. Right to Erasure. The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to oks bet's legal retention obligations.
5. Right to Object. The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
6. Right to Data Portability. The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
7. Right to Lodge a Complaint. The right to lodge a complaint with the National Privacy Commission if you believe oks bet has processed your personal data in violation of the DPA.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. oks bet will respond to all valid requests within a reasonable timeframe and in accordance with NPC guidelines.

12. Children and Minors

The oks bet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling laws and PAGCOR regulations. oks bet does not knowingly collect personal data from individuals under the age of 21.

If oks bet becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the oks bet Platform, please contact our support team immediately.

13. Changes to This Privacy Policy

oks bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, oks bet will notify registered players via email or an in-platform notification prior to the changes taking effect.

The updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the oks bet Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how oks bet protects your data.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by oks bet, please contact our Data Protection Officer:

• Email: [email protected]
• Support Email: [email protected]
• Response Time: Within 15 business days of receipt of your request
• Language: English and Filipino

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with oks bet's response to your data privacy concern.